Plenu Accessibility Statement
Operated by HomeFill LLC d/b/a Plenu · Effective Date: October 11, 2026 · Last updated: October 11, 2026
1. Our commitment
Plenu is committed to making joinplenu.com and our subscription service usable by everyone, including people with disabilities. Accessibility is an ongoing effort, and we work to improve it as our website and service evolve.
2. Standard we aim for
We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, published by the World Wide Web Consortium (W3C). We say "strive to conform" because accessibility is continuous work: while we aim for that standard, some content may not yet fully meet every guideline, and we keep improving.
3. Measures we take
Across our website and signup, we work to: - provide text alternatives for meaningful images; - use sufficient color contrast between text and background; - support keyboard navigation for interactive elements, including our signup form and account pages; - use clear, readable fonts and a logical heading structure; - label form fields so they work with assistive technologies such as screen readers; and - design for compatibility with current browsers and assistive technologies.
4. Known limitations
Despite our efforts, some parts of our website may not yet be fully accessible. Accessibility can also be affected by third-party tools we rely on (such as our hosting and payment providers) that are outside our direct control. We address barriers as we identify them.
5. Alternative ways to reach us and get help
If any part of our website is not accessible to you, or you need information or assistance in another format, we are glad to help by an alternative method. For example, if you cannot complete signup, email us and we will help you subscribe or provide the information you need another way.
6. Feedback and requests
We welcome your feedback on the accessibility of our website. If you encounter a barrier, need assistance, or want information in an alternative format, contact us:
- Email: hello@plenu.online (please put "Accessibility" in the subject line)
- Mail: HomeFill LLC dba Plenu, Attn: Accessibility, 2141 Century Farms Parkway, Ste 1013, #113, Nashville, TN 37013
We aim to respond to accessibility feedback within 5 business days. Please describe the issue and the page or feature involved so we can help effectively.
7. Ongoing effort
Accessibility is a continuing commitment, not a one-time task. We will keep reviewing and improving the accessibility of our website and update this Statement as it evolves.