Email & SMS Consent
How we email and text you — and how to stop. · Last updated: October 11, 2026
This is a plain-language summary of what you agree to when you give us your email or mobile number. It works alongside our Privacy Policy and Terms of Service.
When you join our waitlist or subscribe, you agree to receive email from Plenu about your account, your deliveries, onboarding, and occasional product updates. Account and delivery emails are part of the service. Every marketing email includes an unsubscribe link.
Text messages (SMS)
We are not sending text messages yet. If you provide a mobile number and check the SMS consent box at signup, you agree to receive texts from Plenu about your delivery and a short check-in survey — but you will not receive any texts until our text-messaging service is live. Consent is not a condition of purchase; you can subscribe without checking the box.
When texting is active: - Message frequency is about 4 messages per month. - Message and data rates may apply. - Reply STOP to cancel at any time, or HELP for help. - Carriers are not liable for delayed or undelivered messages.
How to opt out
- Texts: reply STOP to any message.
- Email: use the unsubscribe link in any marketing email, or write hello@plenu.online.
Opting out of marketing does not stop essential account and delivery messages while you have an active subscription.
See our Privacy Policy and Terms of Service for the full details.